Accessibility statement
MochiBow is committed to making its online shop accessible to everyone, in line with the European Accessibility Act (Directive 2019/882), which applies to e-commerce services since 28 June 2025, and aiming for WCAG 2.2 level AA.
Compliance status
mochibow.com is {{TO COMPLETE after audit: “fully compliant”, “partially compliant”}} with WCAG 2.2 level AA. This finding results from an audit carried out on {{TO COMPLETE: date}} with axe DevTools and Lighthouse, and from screen-reader navigation of the key journeys (home, collection, product page, cart, checkout).
What we have put in place
- Full keyboard navigation, with a visible focus and a “Skip to content” link.
- Verified colour contrast (at least 4.5:1 for text).
- Text resizable up to 200% without loss of content.
- Alternative text on informative images, labels on every form field.
- Dialogs and drawers closable with Escape, with focus returned.
- Controllable carousels, no forced auto-scroll.
- Respect for the system “reduce motion” preference and a dedicated switch in the footer.
- No information conveyed by colour alone.
Non-accessible content
{{TO COMPLETE after audit: list of any non-conformities and exemptions, for example third-party content (reviews, payment) or videos without captions.}}
Report a problem
If you have difficulty accessing content or a feature, write to hi@mochibow.com stating the page concerned. We reply within {{TO COMPLETE: time}} and offer an accessible alternative (ordering by email or phone) if needed.
Remedies
If you do not get a satisfactory answer, you can contact the competent supervisory authority in your country {{TO COMPLETE: authority depending on the country of sale}}.
Last updated: {{TO COMPLETE: date}}.